The premium Prosecco brand has increased its order fulfillment speed by 30% with ShippyPro solutions.
Florence, November 5, 2024 – Val d’Oca, a top brand in the Prosecco world, has entrusted the logistics of shipping its products to ShippyPro, an Italian company specializing in shipping management, aiming to streamline internal processes and enhance the customer delivery experience. With ShippyPro's digital platform, Val d’Oca has optimized and sped up its order preparation and shipping operations, improving logistical efficiency and maintaining high standards in delivery times, providing a smooth, up-to-date experience for consumers.
Since the partnership began in 2020, Val d’Oca – among the first wineries to launch its own e-commerce, capable of delivering wines across Italy – has achieved outstanding results. Leveraging ShippyPro’s API solutions, the brand has increased order fulfillment speed by 30%. Advanced digital tools, such as Track & Trace for real-time tracking updates, shipment document summaries, Label Creator for easy label creation and printing, and simplified carrier selection with rate comparisons, have enabled Val d’Oca to achieve a 40% reduction in time spent on shipment creation and tracking.
A commitment to innovation has led Val d’Oca to meticulously oversee all stages of production, respecting the winemaking tradition and upholding the highest quality standards. In 2018, with an investment of €13 million, Val d’Oca inaugurated a state-of-the-art logistics hub: a fully automated warehouse reaching 14 meters underground, capable of storing 7,000 pallets managed by two stacker cranes and five shuttles.
Logistics management is a challenge for the wine industry, requiring a balance of timely deliveries, excellent delivery experiences, and product quality. Through its successful collaboration with ShippyPro, Val d’Oca’s dedication to detail begins in the vineyards, continues through production systems, and extends to delivery, creating a full appreciation in each glass for the end consumer.
"Order fulfillment times are our priority, reducing delivery times and boosting customer satisfaction. This allows us to serve customers with the same efficiency as wine marketplaces and dedicated pure players, which are increasingly competitive. ShippyPro enables us to speed up the fulfillment process by managing hundreds of orders within minutes and automatically correcting any errors in recipient data," said Marco Baratto, E-commerce Manager at Val d’Oca.
"We are proud to work with Val d’Oca, an example of excellence in Italian and international winemaking. This partnership addresses key challenges in the initial stages of shipping, with the goal of speeding up and streamlining each step in the logistics process. Leveraging the expertise gained with Val d’Oca, ShippyPro aims to support local companies in growing both in Italy and globally, offering customers fast and personalized delivery experiences," concluded Francesco Borghi, co-founder and CEO of ShippyPro.
About Val d’Oca
Val d’Oca, a symbol of excellence in the Prosecco world, began in the early 1990s and became a private limited company in 2008 under the Cantina Produttori di Valdobbiadene. With a commercial network in Italy and over 50 countries abroad, it has sold its wines online since 2010. This shift has enabled a widespread distribution of its premium products, cherished worldwide. Val d’Oca’s innovative drive has made it a competitive brand leading the way in innovation. Its iconic black satin bottle, first launched in 1998, revolutionized wine packaging and became a symbol for its Valdobbiadene DOCG wines. In 2010, Val d’Oca became one of the first wineries to establish its own e-commerce, delivering wines across Italy within 24/36 hours. In recent years, the company has undertaken a comprehensive technological update covering all critical production and sales phases, from maintaining and enhancing grape quality, to the journey from vineyard to glass. This ongoing balance of local work and pursuit of excellence begins with cultivation and extends to the bottle, ensuring both production processes and services are state-of-the-art.
About ShippyPro
ShippyPro is a comprehensive shipping management solution designed for global commerce. Founded by Francesco Borghi and Lorenzo Rogai in Italy in 2016, our technology supports companies of all sizes in over 50 countries to manage shipping, tracking, and returns easily, delivering the experiences customers expect from online stores. Through our multi-carrier shipping API suite and web platform, ShippyPro enables brands to automate order management, monitor shipping budgets, and save time and costs, enhancing logistics efficiency across the board. ShippyPro offers an extensive logistics library, with 180 local and global carriers and 81 sales channels natively integrated. This allows brands to quickly access new shipping services, accelerating expansion into new markets and omnichannel strategies. The platform is currently available in five languages (English, Italian, French, Spanish, and German).