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How Patrizia Pepe Cut logistics Integration Costs by 80%

Optimizing shipping has been key to Patrizia Pepe's relaunch in European markets like France, Germany, and Italy, handling over 80,000 shipments annually.

 
 

INDUSTRY

FASHION

FOUNDED IN

1993, ITALY

COMPANY SIZE

500k–1000k

RESULTS ACHIEVED

-50%

Time spent verifying logistics costs thanks to a single information hub

-80%

Costs for integrating new services and couriers

-50%

Time spent by Customer Care managing tracking requests

THE PROJECT

✦
OPTIMIZE 80K ANNUAL SHIPMENTS

including B2B, Ship From Store, and Pick-up & Drop-off points.

✦
SPEED UP INTERNATIONAL FULFILLMENT

Italy, Germany, Poland, Belgium and France are the main markets.

 

✦
EASILY MANAGE POS & INTEGRATIONS

1 Ecommerce store, 34 Stores with Ship from Store, 4 Marketplaces, 6 Carriers

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Thanks to ShippyPro, we are more versatile because it allows us to add new Carriers easily, optimising our logistics operations.”

Sandro FaddaHead of Information Technology in Patrizia Pepe

From Florence, to the world

Patrizia Pepe, founded in Florence in 1993 by Patrizia Bambi and Claudio Orrea, embodies an urban, bold, and experimental femininity. Known for its clean lines and refined details, the brand’s collections celebrate contrasts and irreverent elegance, combining quality materials and meticulous craftsmanship.

In 2012, the brand introduced its iconic Fly symbol, a representation of lightness, audacity, perfectly aligning with the creative vision of its founder. With Italy at its heart, Patrizia Pepe has steadily expanded internationally, establishing a strong presence in Europe, the Emirates, and Asia, and opening over 50 boutiques worldwide.

When technology meets efficiency

The growing complexity of logistics, encompassing both B2B and B2C flows and increasingly high standards, has made shipping process optimisation essential for Patrizia Pepe’s relaunch in new European markets.

To support this journey, Patrizia Pepe integrated ShippyPro as a strategic partner. By enhancing its technological capabilities with ShippyPro, Patrizia Pepe has drastically reduced time and costs by automating the creation of shipping labels.

Today, thanks to this partnership, Patrizia Pepe manages B2B logistics for retail points and tracks thousands of shipments daily.

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ShippyPro helps us optimize logistics operations, cutting integration costs for new Carriers by 80% and ensuring top-notch service for our customers.”

Sandro FaddaHead of Information Technology in Patrizia Pepe