The synergistic collaboration between the two Tuscan brands continues, aimed at optimising last-mile logistics.

Florence, 10 December 2024 – Patrizia Pepe, an Italian fashion brand renowned for its contemporary elegance, has chosen ShippyPro, an Italian company specialising in shipping management, as a strategic partner within its international consolidation project. The Florentine label has entrusted ShippyPro with its order logistics, with the goal of bringing its stylistic innovations to as many customers abroad as possible, starting with a high-quality product delivery experience.

The growing complexity of logistics, encompassing both B2B and B2C flows and increasingly high standards, has made shipping process optimisation essential for Patrizia Pepe’s relaunch in new European markets, including France, Germany, Poland, Belgium, and of course Italy, totalling more than 80,000 shipments per year. ShippyPro’s innovative vision of product and market convinced the renowned fashion brand, who recognised in the company’s global approach, combined with its strong local presence in Tuscany, a significant added value.

Since the platform’s implementation in March 2022, the use of ShippyPro has dramatically reduced both time and logistic costs for Patrizia Pepe, with an 80% reduction in the costs associated with integrating new services and couriers. By automating the creation and production of shipping labels, Patrizia Pepe’s customer care team has also reduced by 50% the time required to handle tracking requests and halved the time spent verifying logistic costs, thanks to having a single, centralised source of information.

Today, through this partnership, Patrizia Pepe manages B2B logistics for its retail outlets and tracks thousands of shipments daily. ShippyPro’s Track & Trace service allows the company to monitor the status of all its global shipments from a single dashboard, enabling the brand to manage as many as six couriers, four marketplaces, and 34 stores for Ship From Store. Additionally, shipping notifications keep customers consistently informed with prompt and personalised updates, further strengthening their relationship with the brand.

“Thanks to ShippyPro, we are more versatile because it enables us to use new couriers, optimising our logistics operations and ensuring we can provide our customers with the best possible service. The flexibility of not having to worry about integrating new couriers or services allows us to easily explore pricing in new countries, new logistics partners, and new services,” said Sandro Fadda, Head of Information Technology at Patrizia Pepe.

“The dedication to innovation and quality at Patrizia Pepe aligns perfectly with our own values. We are proud to support them in their growth journey, optimising their logistics and improving the delivery experience for their customers. We are excited about the future of our longstanding collaboration with Patrizia Pepe and look forward to continuing to support their business with our digital solutions,” added Francesco Borghi, CEO and co-founder of ShippyPro.

.