After integrating with ShippyPro, the beachwear brand achieved a 40% reduction in customer care inquiries related to shipping.
Florence, December 10, 2024 ā Sundek, a leader in the Mediterranean beachwear market, has chosen ShippyPro, an Italian company specializing in shipping management, as its partner for e-commerce logistics with global sales and deliveries. The collaboration has since expanded to include logistics management for its retail stores.
ShippyPro has successfully met Sundekās logistics needs by combining ease of use with a comprehensive range of shipping management features. The brand was looking for a single, efficient platform capable of handling 25,000 annual shipments across Europe and the United States, managing numerous retail stores, including 30 Ship from Store locations, and integrating with four couriers.
Thanks to ShippyProās Ship & Collect service, which allows users to compare couriers and select those offering delivery to pick-up points, Sundek has focused on couriers providing locker, pickup point, and service point options. This approach has not only improved operational efficiency but also reduced the environmental impact of deliveries.
āShippyPro is an incredibly useful platform that simplifies order shipping, reducing both fulfillment times and post-purchase operation costs, while helping us deliver outstanding service to our customers,ā said Anna Costabile, Ecommerce and Digital Marketing Manager at Sundek.
āOur mission has always been to simplify and optimize shipping management for our clients. Weāre proud to see Sundek benefiting from our platform to enhance their operational efficiency. Weāll continue to support the brand in making their shipping even more global and efficient, improving the customer experience for their end-users,ā added Francesco Borghi, CEO and co-founder of ShippyPro.
About ShippyPro
ShippyPro is the all-in-one shipping management solution designed for global commerce. Founded by Francesco Borghi and Lorenzo Rogai in Italy in 2016, our technology helps businesses of all sizes in over 50 countries seamlessly manage shipping, tracking, and returns, delivering the experience customers expect from online stores. Through our multi-carrier shipping API suite and web platform, ShippyPro enables brands to automate order management, monitor shipping budgets, and save time and money while improving the efficiency of logistics operations. With an extensive logistics library of 180 local and global couriers and 81 sales channels natively integrated, ShippyPro allows brands to quickly access new shipping services, accelerate geographic expansion, and strengthen their omnichannel strategies. The platform is currently available in five languages: English, Italian, French, Spanish, and German.